Service Lines

Productized services. Measurable outcomes.

Seven core service lines designed to take businesses from fragile infrastructure to secure, automated, high-performing technology operations.

01 / 07

AI Systems Integration & Workflow Automation

Transform manual, repetitive processes into intelligent automated workflows. We integrate AI capabilities directly into your existing operations — from document processing to decision support systems.

Engagement Format

Project-based with optional managed optimization retainer

Ideal Client

Operations-heavy SMBs processing 500+ documents or transactions weekly

Technology Examples

PythonOpenAI / Azure AILangChainAWS LambdaPostgreSQLREST APIs

Common Pain Points

  • Staff spending hours on manual data entry and document handling
  • Inconsistent decision-making across teams and locations
  • Inability to extract insights from unstructured data at scale
  • Competitors adopting AI while your operations remain manual

What Is Delivered

  • Custom AI workflow design and implementation
  • LLM integration for document processing, summarization, and classification
  • Intelligent routing and escalation systems
  • API integrations connecting AI to your existing tools
  • Training and change management support

Example Outcomes

  • 70–90% reduction in manual processing time (representative)
  • Significant error rate reduction in data handling
  • Measurable staff reallocation to higher-value tasks
02 / 07

Cloud Infrastructure Modernization

Migrate, refactor, or optimize your cloud environment for performance, cost efficiency, and compliance. We handle the full lifecycle — from assessment through managed operations.

Engagement Format

Project-based migration + managed cloud operations retainer

Ideal Client

Companies with $10K+/month cloud spend or legacy on-prem systems

Technology Examples

AWSAzureGCPTerraformDockerKubernetesCloudWatch

Common Pain Points

  • Legacy on-premises systems with high maintenance costs
  • Cloud sprawl with unpredictable monthly bills
  • Compliance gaps in current cloud architecture
  • No disaster recovery or multi-region failover strategy

What Is Delivered

  • Cloud readiness assessment and migration roadmap
  • Lift-and-shift, re-platform, or re-architecture execution
  • Infrastructure as Code (IaC) deployment with Terraform/Pulumi
  • Cost optimization and right-sizing analysis
  • Multi-cloud or hybrid cloud strategy consulting

Example Outcomes

  • 30–50% infrastructure cost reduction (representative)
  • Recovery time objectives reduced from hours to minutes
  • Full compliance alignment (HIPAA, SOC 2, PCI-DSS as applicable)
03 / 07

DevSecOps & Secure Deployment Pipelines

Build security into every stage of your software delivery lifecycle. We design and implement CI/CD pipelines with automated security scanning, compliance checks, and deployment safeguards.

Engagement Format

Project-based with optional DevOps retainer

Ideal Client

Software teams deploying 2+ times per month looking to accelerate securely

Technology Examples

GitHub ActionsGitLab CIJenkinsSnykTrivyHashiCorp VaultArgoCD

Common Pain Points

  • Manual deployments causing downtime and inconsistency
  • Security scanning happening after deployment (or not at all)
  • No audit trail for infrastructure or code changes
  • Slow release cycles blocking product development

What Is Delivered

  • CI/CD pipeline design and implementation
  • Automated security scanning (SAST, DAST, SCA)
  • Container security and image hardening
  • Secrets management and rotation automation
  • Deployment rollback and canary release strategies

Example Outcomes

  • Deployment frequency increased from monthly to daily (representative)
  • Security vulnerabilities caught before production
  • Complete audit trail for all infrastructure changes
04 / 07

Cybersecurity Hardening & Monitoring

Identify vulnerabilities, close gaps, and establish continuous threat monitoring. We implement defense-in-depth strategies tailored to your risk profile and compliance requirements.

Engagement Format

Assessment project + ongoing managed security retainer

Ideal Client

Businesses handling sensitive data or facing compliance requirements

Technology Examples

CrowdStrikeSplunk / ElasticOktaAzure ADPalo AltoNessus

Common Pain Points

  • No visibility into current security posture
  • Flat network architecture with excessive access
  • Lack of incident response plan or monitoring
  • Regulatory compliance requirements approaching

What Is Delivered

  • Security posture assessment and gap analysis
  • Zero-trust network architecture implementation
  • SIEM deployment and threat monitoring setup
  • Identity and access management (IAM) hardening
  • Incident response planning and tabletop exercises
  • Compliance framework alignment

Example Outcomes

  • Full visibility into security posture within 30 days
  • External audit readiness within 60–90 days (representative)
  • Continuous threat monitoring with defined SLAs
05 / 07

Managed IT & Infrastructure Reliability

Outsource the operational burden of IT management to a dedicated team. We provide proactive monitoring, maintenance, and support so you can focus on growing your business.

Engagement Format

Monthly managed services retainer

Ideal Client

Companies with 20–500 employees without a mature internal IT operations team

Technology Examples

DatadogPagerDutyAnsiblePrometheusGrafanaJira Service Management

Common Pain Points

  • Internal IT team overwhelmed or understaffed
  • Reactive approach to issues — fixing things after they break
  • No SLAs or accountability for uptime and performance
  • Aging hardware and software creating reliability risks

What Is Delivered

  • 24/7 infrastructure monitoring and alerting
  • Proactive maintenance and patch management
  • Help desk and escalation support
  • Backup management and disaster recovery testing
  • Vendor management and procurement support
  • Monthly operational reporting and reviews

Example Outcomes

  • 99.9%+ uptime SLA (representative target)
  • Mean time to resolution under 2 hours for critical issues
  • Predictable monthly IT costs with transparent reporting
06 / 07

Data Pipelines & MLOps Foundations

Establish reliable data infrastructure that feeds analytics, reporting, and machine learning initiatives. We build pipelines that are maintainable, testable, and observable.

Engagement Format

Project-based with optional managed data operations

Ideal Client

Data-rich organizations preparing for analytics or AI initiatives

Technology Examples

Apache AirflowdbtSnowflake / BigQueryPythonSparkMLflow

Common Pain Points

  • Data siloed across disconnected systems
  • Manual reporting processes consuming analyst time
  • No infrastructure to support ML model deployment
  • Data quality issues undermining business decisions

What Is Delivered

  • Data pipeline architecture and implementation
  • ETL/ELT workflow design with orchestration
  • Data warehouse or lakehouse setup
  • MLOps foundations for model deployment and monitoring
  • Data quality monitoring and alerting

Example Outcomes

  • Centralized data platform operational within 6–8 weeks (representative)
  • Automated reporting replacing manual data pulls
  • Foundation ready for advanced analytics and ML workloads
07 / 07

Fractional Technical Strategy & Architecture Advisory

Access senior engineering leadership without the full-time executive cost. We provide CTO-level guidance on technology strategy, architecture decisions, and vendor evaluation.

Engagement Format

Retainer (typically 10–20 hours/month) or project-based assessment

Ideal Client

Growth-stage companies or established SMBs navigating significant technology decisions

Technology Examples

Strategy frameworksArchitecture diagramsCost modelingRisk assessment

Common Pain Points

  • No senior technical leadership to guide decisions
  • Expensive vendor proposals with no independent evaluation
  • Technology debt accumulating without a remediation plan
  • Board or investors requesting a technology roadmap

What Is Delivered

  • Technology roadmap development
  • Architecture review and optimization recommendations
  • Vendor evaluation and selection support
  • Technical due diligence for M&A or investment
  • Team structure and hiring guidance
  • Board-ready technology presentations

Example Outcomes

  • Clear technology roadmap within 30 days
  • Vendor cost reduction through independent evaluation
  • Alignment between business objectives and technology investment
Engagement Models

Flexible ways to work together

Assessment & Roadmap

Fixed-scope evaluation of your current state with a prioritized action plan.

New clients, annual reviews

Project Delivery

Defined deliverables, timeline, and outcomes for migrations, deployments, or implementations.

One-time transformations

Managed Services

Ongoing monthly retainer for monitoring, maintenance, support, and continuous optimization.

Steady-state operations

Advisory Retainer

Fractional CTO or architecture advisory on a flexible monthly engagement.

Strategic guidance