Proven delivery across technologies and industries
Representative case studies demonstrating our technical depth, delivery discipline, and measurable business outcomes. Each project reflects our systematic approach to complex technology challenges.
Case studies represent typical engagement patterns. Specific metrics are representative of outcomes achieved across similar engagements.
Multi-Region Cloud Migration for Regional Healthcare Network
Client: Healthcare Group (5 clinics, 200+ staff)
Challenge
The client operated on aging on-premises servers with 4+ hour recovery windows, no redundancy, and growing HIPAA compliance gaps. Downtime during a server failure had directly impacted patient scheduling and records access.
Technical Approach
Conducted a full infrastructure audit, designed a HIPAA-compliant AWS architecture with multi-AZ deployment, and executed a phased migration with zero patient-facing downtime. Implemented Infrastructure as Code for repeatability.
Follow-On Opportunity
Expanded to managed security monitoring and annual compliance reviews
Measurable Outcomes
- Recovery Point Objective reduced from 4+ hours to 15 minutes
- 40% reduction in monthly infrastructure costs
- HIPAA compliance audit passed within 30 days of migration
- 99.99% uptime achieved over first 6 months
Architecture / Stack
Zero-Trust Security Architecture for Mid-Size Law Firm
Client: Legal Practice (45 attorneys, 3 offices)
Challenge
Flat network topology, shared administrative credentials, no centralized identity management, and no audit trail. The firm faced client data exposure risk and was unable to pass insurance-required security assessments.
Technical Approach
Deployed zero-trust architecture with network segmentation, centralized identity management via Okta, SIEM integration for continuous monitoring, and comprehensive endpoint protection. Established incident response procedures.
Follow-On Opportunity
Ongoing managed security monitoring and quarterly posture reviews
Measurable Outcomes
- Passed external security audit with zero critical findings in 60 days
- Reduced attack surface by 85% through network segmentation
- 100% MFA coverage across all systems and users
- Cyber insurance premium reduced by 30%
Architecture / Stack
Intelligent Document Processing for Logistics Provider
Client: Regional Logistics Company (150+ employees)
Challenge
Staff manually processed 3,000+ shipping documents weekly, including bills of lading, customs forms, and delivery confirmations. Error rates were high, turnaround was slow, and scaling required proportional hiring.
Technical Approach
Designed and deployed an AI-powered document processing pipeline using GPT-4 for extraction and classification, with human-in-the-loop validation for edge cases. Integrated with existing TMS via REST APIs.
Follow-On Opportunity
Expanding to automated invoice reconciliation and carrier communication
Measurable Outcomes
- 87% of documents processed automatically without human intervention
- 94% reduction in data entry errors
- 120+ staff-hours saved weekly, reallocated to customer service
- Processing time per document reduced from 8 minutes to 45 seconds
Architecture / Stack
Critical Infrastructure Stabilization for Construction Firm
Client: General Contractor (80 employees, 12 active sites)
Challenge
Repeated network outages, email system failures, and lost files were disrupting project timelines. No backup strategy, no monitoring, and a single IT person handling everything reactively.
Technical Approach
Performed emergency stabilization, migrated to Microsoft 365 for collaboration, deployed endpoint management, established automated backups with offsite replication, and implemented 24/7 monitoring.
Follow-On Opportunity
Annual technology planning and budgeting support
Measurable Outcomes
- Zero unplanned outages in the 12 months following engagement
- File recovery time reduced from days to under 1 hour
- 100% endpoint visibility and management coverage
- Monthly IT costs reduced by 25% through vendor consolidation
Architecture / Stack
Secure CI/CD Pipeline for SaaS Product Company
Client: B2B SaaS Startup (30-person engineering team)
Challenge
Manual deployments taking 2+ hours, no automated testing in pipeline, security scanning happening post-deployment, and frequent rollback situations causing customer-facing downtime.
Technical Approach
Redesigned the entire delivery pipeline with GitHub Actions, integrated SAST/DAST scanning, implemented canary deployments, established secrets management with HashiCorp Vault, and created rollback automation.
Follow-On Opportunity
Quarterly pipeline optimization reviews and SOC 2 preparation support
Measurable Outcomes
- Deployment frequency increased from bi-weekly to 3x daily
- Deployment time reduced from 2+ hours to 12 minutes
- Zero security vulnerabilities reaching production since implementation
- 90% reduction in rollback incidents
Architecture / Stack
Complete IT Operations Transformation for Property Management Group
Client: Property Management Company (300 units, 25 staff)
Challenge
No dedicated IT function, technology decisions made reactively, multiple shadow IT tools creating security gaps, and tenants complaining about portal reliability and maintenance request delays.
Technical Approach
Assumed full managed IT responsibility, consolidated tools to a unified platform, deployed tenant-facing portal with maintenance workflow automation, and established security baseline across all systems.
Follow-On Opportunity
Adding portfolio analytics dashboards and automated reporting
Measurable Outcomes
- IT support ticket resolution time reduced from 3 days to 4 hours average
- Tenant satisfaction scores improved 35% within first quarter
- Consolidated 7 separate tools into 3 integrated platforms
- Monthly IT spend reduced by 20% while improving service levels
Architecture / Stack
Enterprise Observability Platform for E-Commerce Company
Client: Multi-Channel Retailer ($15M annual revenue)
Challenge
No visibility into application performance, intermittent checkout failures during peak hours, inability to diagnose root causes, and customer complaints about page load speeds.
Technical Approach
Implemented comprehensive observability stack with distributed tracing, log aggregation, custom dashboards, and automated alerting. Established SLOs and error budgets for critical user journeys.
Follow-On Opportunity
Expanding to business metrics dashboards and capacity planning
Measurable Outcomes
- Mean time to detection reduced from hours to under 5 minutes
- Checkout failure rate reduced by 92% through proactive identification
- Page load time improved 40% through performance bottleneck identification
- On-call alert noise reduced by 70% through intelligent alerting
Architecture / Stack
Foundational Data Platform for Growing Real Estate Portfolio
Client: Commercial Real Estate Operator (12 properties)
Challenge
Financial and operational data scattered across spreadsheets, property management software, and accounting systems. Monthly reporting required 40+ hours of manual data compilation with frequent errors.
Technical Approach
Built centralized data warehouse with automated ETL pipelines from all source systems, created executive dashboards for portfolio performance, and established data quality monitoring and alerting.
Follow-On Opportunity
Building predictive maintenance models and market analysis dashboards
Measurable Outcomes
- Monthly reporting time reduced from 40+ hours to 2 hours
- 100% data accuracy through automated reconciliation checks
- Real-time portfolio performance visibility for leadership
- Foundation established for predictive analytics initiatives
Architecture / Stack
Capabilities matrix
Cloud Architecture
Security
DevOps / CI/CD
AI / ML
Data
Infrastructure
Monitoring
Managed Ops
How every engagement runs
Discovery
Understand business context, technical landscape, and success criteria.
Architecture
Design solution architecture with security, scalability, and cost in mind.
Implementation
Build and deploy in controlled phases with continuous validation.
Validation
Testing, security review, performance validation, and stakeholder sign-off.
Handoff & Support
Documentation, training, and transition to managed operations if applicable.